Orders
How do I make a purchase?
You can make purchase through our secured payment gateway.
How do I know if my order is confirmed?
Once we ship the item you will be auto notified about the same via email.
Can I change my shipping address after my order is placed?
Yes, But it will take again more days to deliver. Better confirm the shipping address before placing order.
Shipping & Returns
Do you ship internationally?
No, Right now we are shipping all over India only.
When will my order be shipped?
Our usual shipping time is 7 to 9 business days once payment is completed.
What is your return policy?
Check on the return policy page
How long will it take until I receive my order?
Orders are usually delivered within 7 to 9 business days once shipped from our end however, sometimes it may be more depending on the location.
What if there is a delay from the courier side in delivering my order?
We do have an escalation process for the same. If you have not received order within the maximum time limit of delivery process then please email us with your tracking id and order number and we will look into the same.
Can i open the package & check the item and contents before accepting the delivery?
As per ours & Courier Company’s policy you cannot open the package before accepting the delivery.However, once you accept the delivery you can open the package and inform us about issues if any.
When will my order be shipped ? new open box & open box refurbished products? what is the difference between these three ?
We want our customers to be fully aware of what they are buying hence in all our listings in the product condition section we have mentioned the exact category of the condition New Sealed – New Open Box – Open Box Refurbished. If you would like to know in detail about the condition / warranty details of these three categories then please visit our Product Condition Page.
Payments
how can i make the payment? what are the different payment mode available ?
We accept payment via various modes keeping customer comfort in mind. Debit card, Credit card, Bank Transfer, Cash on Delivery, etc.
how secured my payment is via your site ?
We use one of the most renowned payment gateway service and hence we assure you that your money is safe while transacting with our site.